Acacia Collaborative Psychological Services:
A Holistic Approach To Family Therapy in North Carolina
Family Therapy Specialists
While familial relationships are some of the most early and valuable connections we make in life family dynamics can still be complex, stressful and intense. Our expertise in family therapy allows us to observe and identify how the members of your family are coming together to create its specific dynamic. Get started today to take the first step towards healthier, happier family relationships.
In-Person & Online Sessions Available
The offices of Acacia Collaborative are warm and welcoming. Decorated professionally, our spaces allow people to relax into therapy sessions and speak their minds freely. Our online therapy portals provide extreme convenience to any North Carolinian wanting to access family therapy from anywhere they feel most comfortable.
Making Getting Started Easy
Unfortunately, dealing with mental health issues can make it hard to seek help for those issues. To help people from staying stuck in a loop of suffering, Acacia makes getting started as easy as possible. You can talk with your therapist in a free 15-minute consultation before you ever have your first session, to ensure you and your therapist are a good match.
Quick Facts
- Who it’s for: Families in North Carolina experiencing communication difficulties, conflict, complex dynamics, or stress that is affecting the health and happiness of family relationships across all ages and family structures
- Conditions and challenges treated: Family conflict, communication breakdowns, difficult family dynamics, parenting challenges, life transitions affecting the family unit, and mental health conditions impacting family functioning
- Modalities offered: Holistic, evidence-based family therapy tailored to each family’s unique dynamic; licensed specialists observe and identify how family members interact to create its specific patterns and work toward meaningful change
- Sessions: Family therapy; first appointment is 60 minutes; ongoing frequency flexible based on family needs; free 15-minute phone consultation available before committing
- No-risk first appointment: If the fit does not feel right after the first session, there is no charge for that appointment
- Telehealth: Available statewide across all of North Carolina
- Locations: Durham, NC (3710 University Drive, Suite 302) and Cary, NC (570 New Waverly Place, Suite 210)
- Insurance: Aetna, Blue Cross Blue Shield, NC State Health Plan, and Medicaid plans including Healthy Blue, Carolina Complete, and Wellcare; out-of-network superbills and private pay also accepted
About Acacia Collaborative
If you are experiencing pain or discomfort, you don't have to continue suffering forever or find solutions alone. We understand the confusion and pain that come along with life's challenges and have the knowledge to help you. Together, we can find a new way of living that brings you more consistent comfort and peace.
Pursuing therapy can be challening, especially when mental suffering can make it hard to do anything at all. Our team makes it simple. Our collaborative & supportive approach to therapy begins before you ever have your first appointment. At Acacia you can speak with our providers prior to even conducting your first appointment to see if they're the right personal fit for you. Our team also assists you in communicating with your insurance company. Now accepting North Carolina State Health Plan, Aetna & Blue Cross Blue Shield (not UNC Health Alliance).
Contact us to discuss how Acacia Collaborative can help you today.
What is family therapy and how does it work?
Family therapy is structured, evidence-based treatment that helps families identify the patterns, dynamics, and communication styles that are creating conflict or distance between members. At Acacia Collaborative, licensed family therapy specialists observe how members of a family come together to create its specific dynamic and work collaboratively with the whole family toward healthier, more connected relationships.
How Family Therapy Works
1. Reach Out: Call or email at any point in your decision to pursue therapy. A free 15-minute phone consultation is available to answer questions and confirm fit before any commitment is made.
2. Intake: Once an appointment is scheduled, electronic forms are sent to complete before your first session. If you have Aetna, Blue Cross Blue Shield, or the NC State Health Plan, insurance benefits are confirmed and processed at this stage.
3. First Session (60 Minutes): Your first appointment covers what brought your family in, relevant history, and the development of a personalized treatment plan. If the fit does not feel right after this session, there is no charge for the appointment.
4. Understanding Your Family Dynamic: Your therapist observes and identifies how the members of your family are coming together to create its specific dynamic, pinpointing the patterns, communication styles, and relational habits that are contributing to conflict or disconnection.
5. Active Family Work: Using evidence-based approaches tailored to your family’s needs, sessions address the specific dynamics, communication breakdowns, and relational patterns that are making family life more stressful and less connected than it could be.
6. Building Healthier Patterns: As progress develops, therapy shifts toward consolidating new ways of communicating, relating, and supporting one another, equipping your family with lasting tools for navigating challenges together beyond the therapy room.
7. Ongoing Support: Session frequency is adjusted as your family progresses, with flexible scheduling available at the Cary and Durham offices and via telehealth statewide.
When is the right time to start family therapy?
There is no single right time to start family therapy. Some families come to therapy during a specific crisis or transition, while others seek support because longstanding patterns of conflict or disconnection have become difficult to manage alone. If family relationships feel strained, communication has broken down, or the stress of family dynamics is affecting the wellbeing of any member, therapy can help regardless of where things currently stand.
Getting Started is Easy
1. Contact Us
At any point in your decision to pursue therapy or assessment, feel free to contact us with questions. We will gladly talk with you over the phone to determine if one of us will be a good fit. Visit our Contact Page.
2. Intake
Once you have scheduled an appointment, you will be emailed forms to complete electronically prior to your first appointment. If you have Aetna, Blue Cross, or State Health Plan insurance benefits will be processed.
3. First Session
Your first appointment will be 60 minutes. In this first appointment, we will discuss what brought you in, your history, and will develop a “game plan” with you to work toward your goals.
Frequently Asked Questions
Who should attend family therapy sessions?
This depends on the goals and dynamics of your specific family. Some families attend sessions together as a whole unit while others begin with certain members and expand participation over time. Your therapist will work with you to determine the best structure for your family’s situation and goals.
Does every family member have to want to be in therapy for it to work?
Not necessarily. It is common for some family members to be more reluctant than others about starting therapy. Even partial participation can create meaningful shifts in family dynamics, and your therapist is experienced in working with families at varying levels of readiness and openness.
Is family therapy available online in North Carolina?
Yes. Telehealth family therapy is available statewide across all of North Carolina via a secure platform, making it easier for families to access specialist care from wherever they feel most comfortable.
More About Acacia Collaborative
“There’s A Lot In A Name” – Shakespeare
Why did we choose the name Acacia? The Acacia tree (pronounced Ah-KAY-shah) is a medicinal tree that looks quite different depending on the environment in which it has grown; leafy in more nutrient-rich environments and thorny in less supportive ones. This represents how people develop ways of coping with their circumstances or finding ways to overcome adversity in their lives.
Sometimes we may continue to think, feel, and behave in ways that once worked for us but now no longer provide the desired result. This is where Acacia Collaborative comes in. We can help you identify what may be causing more pain than joy in your life, introduce to you other, more effective options, and help eliminate roadblocks that are preventing you from experiencing a more fulfilled life. We chose a full leafy tree as our logo to convey the growth and enrichment possible through therapy.
Learn even more about us, our in-network insurances, fees, and more below!
Get Started Contact Form
Frequently Asked Questions
Where are you located?
Acacia Collaborative Psychological Services provides in-person therapy in the triangle at our offices in Cary & Durham. We also provide online therapy to all residents and locations of North Carolina.
Cary Office Address:
570 New Waverly Pl #210, Cary, NC. 27518
NEW Durham Office Address:
3710 University Drive, Suite 302, Durham, NC. 27707
Are you in-network with my insurance?
We are in-network with Aetna, the North Carolina State Health Plan & Blue Cross Blue Shield (not UNC Health Alliance). We are credentialed with the following Medicaid plans: Healthy Blue, Carolina Complete, and Wellcare.
In addtion to those in-network partners, all of the providers at Acacia Collaborative are qualified as out-of-network providers for all major insurance carriers in the Triangle area; with the exception of Cigna and Tricare who do NOT qualify associate-licensed clinicians, . Most of our clients use their insurance benefits to be reimbursed a percentage of treatment fees (this percentage varies based on your plan’s benefits.) We provide everything you need to easily file with your insurance, including an insurance “super bill” or statement of services and a link to your claim form. We are also happy to reach out to your insurance company, with your permission, if you would find that helpful.
What are the session fees?
Session fees range from $115 to $185 based on provider and length of session. We also offer a limited number of reduced fee spots.
There are some things that are bothering me, but also some things I specifically don't want to talk about. Is that ok?
Absolutely. At Acacia Collaborative, we “meet you where you are.” This means that we do not force you to talk about topics you are not ready to discuss or do not feel are relevant. We are trained at various levels of “depth” of treatment and believe there is no one “right” way to be in therapy.
While most people do choose to have weekly sessions for the first few months, we are flexible about how often and how long you would like your sessions to be. We will offer suggestions, but ultimately, it is your decision about what you would like to get out of therapy.
I’m in the process of shopping for a therapist, is there a way for me to speak with one of you to see if we are a good fit before committing to working with you?
Yes! “Fit” with your therapist is the most important element that makes therapy work ( according to studies, even more important than training or length of experience!). Thus, we prioritize making this part very easy for you. Our providers are happy to speak with you over the phone prior to making an appointment (you can schedule a phone call HERE). Our providers can answer your questions and address specific conerns you have, all while getting to know each other a bit and getting a feel for what it is like to work with us.
In addition, we also offer a no-risk first appointment. If you do not feel like it is a good fit after your first appointment and do not wish to continue working with that provider, there is no charge for that appointment.