Contact Us
Reach out any time to see if our team is the right fit for you. Whatever you are going through, you do not have to go through it alone. We are here to help.
Start Here
Use the form below to request a call back from Acacia Collaborative Psychological Services or to schedule a consult directly with one of our available therapists. We’ll respond within 24 business hours.
Getting Started is Easy
1. Contact Us
At any point in your decision to pursue therapy or assessment, feel free to contact us with questions. We will gladly talk with you over the phone to determine if one of us will be a good fit. Visit our Contact Page.
2. Intake
Once you have scheduled an appointment, you will be emailed forms to complete electronically prior to your first appointment. If you have Aetna, Blue Cross, or State Health Plan insurance benefits will be processed.
3. First Session
Your first appointment will be 60 minutes. In this first appointment, we will discuss what brought you in, your history, and will develop a “game plan” with you to work toward your goals.
Frequently Asked Questions
Where are you located?
Acacia Collaborative Psychological Services provides in-person therapy in the triangle at our offices in Cary & Durham. We also provide online therapy to all residents and locations of North Carolina.
Cary Office Address:
570 New Waverly Pl #210, Cary, NC. 27518
NEW Durham Office Address:
3710 University Drive, Suite 302, Durham, NC. 27707
Are you in-network with my insurance?
We are in-network with Aetna, the North Carolina State Health Plan & Blue Cross Blue Shield (not UNC Health Alliance). We are credentialed with the following Medicaid plans: Healthy Blue, Carolina Complete, and Wellcare.
In addtion to those in-network partners, all of the providers at Acacia Collaborative are qualified as out-of-network providers for all major insurance carriers in the Triangle area; with the exception of Cigna and Tricare who do NOT qualify associate-licensed clinicians, . Most of our clients use their insurance benefits to be reimbursed a percentage of treatment fees (this percentage varies based on your plan’s benefits.) We provide everything you need to easily file with your insurance, including an insurance “super bill” or statement of services and a link to your claim form. We are also happy to reach out to your insurance company, with your permission, if you would find that helpful.
What are the session fees?
Session fees range from $115 to $185 based on provider and length of session. We also offer a limited number of reduced fee spots.
There are some things that are bothering me, but also some things I specifically don't want to talk about. Is that ok?
Absolutely. At Acacia Collaborative, we “meet you where you are.” This means that we do not force you to talk about topics you are not ready to discuss or do not feel are relevant. We are trained at various levels of “depth” of treatment and believe there is no one “right” way to be in therapy.
While most people do choose to have weekly sessions for the first few months, we are flexible about how often and how long you would like your sessions to be. We will offer suggestions, but ultimately, it is your decision about what you would like to get out of therapy.
I’m in the process of shopping for a therapist, is there a way for me to speak with one of you to see if we are a good fit before committing to working with you?
Yes! “Fit” with your therapist is the most important element that makes therapy work ( according to studies, even more important than training or length of experience!). Thus, we prioritize making this part very easy for you. Our providers are happy to speak with you over the phone prior to making an appointment (you can schedule a phone call HERE). Our providers can answer your questions and address specific conerns you have, all while getting to know each other a bit and getting a feel for what it is like to work with us.
In addition, we also offer a no-risk first appointment. If you do not feel like it is a good fit after your first appointment and do not wish to continue working with that provider, there is no charge for that appointment.