Are you in-network with my insurance?

Most providers at Acacia are in-network with most Aetna and BCBS plans and the NC State Health Plan. We also accept the following Medicaid plans: Healthy Blue, Carolina Complete, and Wellcare. We do not accept UNC Health Alliance & our psychological and psychoeducational evaluations are out of network.

For other insurance providers, we provide everything you need to easily file with your insurance, including an insurance “super bill” or statement of services and a link to your claim form. We are also happy to reach out to your insurance company, with your permission, if you would find that helpful. 

There are some things that are bothering me, but also some things I specifically don't want to talk about. Is that ok?

Absolutely. At Acacia Collaborative, we “meet you where you are.” This means that we do not force you to talk about topics you are not ready to discuss or do not feel are relevant. We are trained at various levels of “depth” of treatment and believe there is no one “right” way to be in therapy.

While most people do choose to have weekly sessions for the first few months, we are flexible about how often and how long you would like your sessions to be. We will offer suggestions, but ultimately, it is your decision about what you would like to get out of therapy.

I’m in the process of shopping for a therapist, is there a way for me to speak with one of you to see if we are a good fit before committing to working with you?

Yes! “Fit” with your therapist is the most important element that makes therapy work (according to studies, even more important than training or length of experience!). Thus, we prioritize making this part very easy for you.